Documentation

Getting Started

Installation

  1. Download “Solve It Now!” from the Apple App Store
  2. Open the app on your iOS device
  3. The app will start with a tutorial explaining the workflow options
  4. Begin with the example problems to learn the methodology

System Requirements

  • iOS/iPadOS: 14.0 or later - Compatible with iPhone, iPad, and iPod touch
  • macOS: 11.0 (Big Sur) or later - Compatible with Intel and Apple Silicon Macs
  • visionOS: 1.0 or later - Compatible with Apple Vision Pro
  • Universal Purchase: Buy once, install on all your Apple devices
  • Internet connection: Required for AI-powered workflows
  • Storage: Approximately 50MB across all platforms

Platform-Specific Features

iPhone & iPad

  • Touch-Optimized Interface: Gesture-based navigation and interaction
  • Adaptive Layouts: Interface adjusts to screen size and orientation
  • iOS Integration: Share sheets, shortcuts, and widget support
  • Apple Pencil Support: Enhanced text input on iPad

Mac

  • Desktop Interface: Full menu bar, toolbar, and keyboard shortcuts
  • Window Management: Resizable windows with proper desktop behavior
  • File Integration: Native file browser and Finder integration
  • Keyboard Navigation: Full keyboard support for efficient workflow

Apple Vision Pro (visionOS)

  • Spatial Interface: Immersive problem-solving environment
  • Eye Tracking: Natural interaction through gaze and gestures
  • 3D Layouts: Multi-dimensional organization of problem data
  • Contextual Placement: Windows positioned in your physical space

User Guide

Understanding the Problem-Solving Framework

The app uses a systematic methodology based on professional troubleshooting practices:

  1. Problem Statement - Define what’s wrong with what object using professional format
  2. IS/IS NOT Analysis - Document problem boundaries systematically
  3. Dimensional Analysis - Investigate WHAT, WHERE, WHEN, EXTENT comprehensively
  4. Solution Development - Generate solutions through structured analysis (optionally AI-enhanced)
  5. Validation - Evaluate and refine solutions systematically

Main Interface Overview

Problem Specification Area

The main scrollable area where you:

  • Enter your problem statement in professional “Object/Defect” format
  • Fill in WHAT, WHERE, WHEN, and EXTENT sections systematically
  • Complete IS/IS NOT analysis for each dimension
  • View suggested solutions (generated systematically or AI-enhanced)
  • See diagnostic questions (to guide further investigation)

Solve Panel

The bottom action area containing:

  • Analyze Button - Processes your systematic analysis (with optional AI enhancement)
  • Workflow Selector - Choose between different processing modes
  • Examples Menu - Access built-in problem examples demonstrating the methodology
  • Export/Import - Share or save your structured problem documents

Step-by-Step Workflow

1. Define Your Problem

  • Tap in the problem statement field
  • Use the format: “What object has what defect”
  • Example: “My car does not start on cold mornings”
  • Be specific and focus on observable symptoms

2. Complete the Analysis Sections

WHAT Section:

  • WHAT IS: List things that have the problem and what’s wrong
  • WHAT IS NOT: List similar things that don’t have the problem

WHERE Section:

  • WHERE IS: Location where problem occurs, position on the object
  • WHERE IS NOT: Places where you’d expect to see the problem but don’t

WHEN Section:

  • WHEN IS: When problem first noticed, patterns in timing
  • WHEN IS NOT: Times when problem could occur but doesn’t

EXTENT Section:

  • EXTENT IS: How many objects affected, severity, trends
  • EXTENT IS NOT: How many could be affected but aren’t

3. Choose Your Processing Workflow

The systematic analysis you’ve completed can be processed in different ways:

Manual Analysis:

  • Review your structured IS/IS NOT analysis systematically
  • Identify patterns and boundaries manually
  • Develop solutions based on systematic findings
  • Full control over the analytical process

System Prompt Workflow:

  • Generates a formatted prompt for use with your own AI tools
  • App copies structured analysis to clipboard for external processing
  • Maintain full control over AI interaction
  • No data sent to external services from the app

Public AI Workflow:

  • AI enhancement of your systematic analysis
  • Your structured data may be used to improve AI models
  • Immediate additional perspectives within the app
  • No additional cost

Private AI Workflow (Premium):

  • AI enhancement with privacy guarantee
  • Your structured data is not used for training
  • Requires subscription purchase
  • Same immediate enhancement as Public AI

4. Review Suggestions and Continue Analysis

After processing (manual or AI-enhanced), you’ll see:

Suggested Solutions:

  • Potential solutions based on your systematic analysis
  • Tap to navigate to detailed evaluation
  • Accept, reject, or mark as “not sure” based on your assessment
  • Accepted solutions appear in main view for further investigation

Diagnostic Questions:

  • Follow-up questions for deeper systematic investigation
  • Answer questions to refine your understanding within the structured framework
  • Questions help validate or eliminate potential causes systematically

5. Evaluate and Refine Systematically

Solution Evaluation:

  • Review each suggested solution against your systematic analysis
  • Consider feasibility, cost, and likelihood of success based on your IS/IS NOT findings
  • Use Accept/Reject/Not Sure buttons to guide further investigation
  • Focus on solutions that address root causes identified through structured analysis

Answer Diagnostic Questions:

  • Navigate to diagnostic questions section
  • Answer each question based on your systematic investigation
  • Use the text editor to provide detailed responses within the structured framework
  • Questions help eliminate false leads and confirm hypotheses systematically

Using the App Without AI

The systematic methodology provides significant value even without AI enhancement:

Manual Analysis Benefits

  • Pure Methodology: Experience the full power of professional troubleshooting frameworks
  • Complete Control: Direct all analysis based on your expertise and knowledge
  • Privacy First: No data leaves your device or goes to external services
  • Educational Value: Learn the systematic approach through hands-on practice
  • Professional Development: Build skills used in engineering, manufacturing, and scientific fields

Manual Workflow Process

  1. Complete Structured Analysis: Fill in all IS/IS NOT dimensions thoroughly
  2. Pattern Recognition: Look for patterns in your systematic boundary definitions
  3. Solution Development: Generate solutions based on your structured findings
  4. Hypothesis Testing: Use diagnostic questioning to validate your theories
  5. Root Cause Identification: Apply systematic thinking to identify underlying causes

The built-in examples demonstrate how the methodology works independently of AI, showing professional-grade analysis techniques.

Tips & Best Practices

Effective Problem Definition

  • Focus on observable, measurable symptoms
  • Avoid assumptions about causes
  • Use specific, concrete language
  • Separate symptoms from root causes

IS/IS NOT Analysis

  • Be thorough in documenting boundaries
  • Look for patterns in what’s excluded
  • Consider similar situations without problems
  • Use comparisons to narrow the scope

Working with AI Suggestions

  • Treat suggestions as starting points, not final answers
  • Validate suggestions against your specific context
  • Consider implementation feasibility
  • Look for solutions that address root causes

Diagnostic Questions

  • Answer questions based on actual investigation
  • Be honest about what you don’t know
  • Use questions to guide further data collection
  • Document your findings for future reference

Troubleshooting

Common Issues

App won’t start:

  • Ensure your operating system is up to date (iOS 14+, macOS 11+, visionOS 1+)
  • Restart your device
  • Reinstall the app if needed

AI analysis fails:

  • Check internet connection
  • Verify problem specification is complete
  • Try different AI workflow
  • Contact support if issues persist

Subscription issues:

  • Verify purchase in App Store settings
  • Restore purchases if needed
  • Check subscription status
  • Contact Apple Support for billing issues

Performance issues:

  • Close other apps to free memory
  • Restart the app
  • Check available storage space
  • On Mac: Check Activity Monitor for resource usage
  • On Vision Pro: Ensure adequate processing headroom
  • Clear app cache by reinstalling

Getting Better Results

Problem Specification:

  • Include more detail in IS/IS NOT sections
  • Provide specific examples and timeframes
  • Use measurable criteria where possible
  • Consider multiple perspectives on the problem

AI Workflow Selection:

  • Use System Prompt for sensitive data
  • Try Public AI for general problems
  • Upgrade to Private AI for business-critical issues
  • Experiment with different approaches

Support

Need additional help? Contact us through:

  • In-app support system
  • GitHub repository issues
  • App Store reviews (for general feedback)
  • Direct support email (available in app)

Privacy Policy

  • System Prompt Mode: No data leaves your device
  • Public AI Mode: Data sent to AI providers may be used for training
  • Private AI Mode: Data processed but not used for training
  • Local Storage: All documents stored locally on your device
  • Analytics: Only anonymous usage statistics collected

Documentation last updated: November 25, 2025