Documentation
Documentation
Getting Started
Installation
- Download “Solve It Now!” from the Apple App Store
- Open the app on your iOS device
- The app will start with a tutorial explaining the workflow options
- Begin with the example problems to learn the methodology
System Requirements
- iOS/iPadOS: 14.0 or later - Compatible with iPhone, iPad, and iPod touch
- macOS: 11.0 (Big Sur) or later - Compatible with Intel and Apple Silicon Macs
- visionOS: 1.0 or later - Compatible with Apple Vision Pro
- Universal Purchase: Buy once, install on all your Apple devices
- Internet connection: Required for AI-powered workflows
- Storage: Approximately 50MB across all platforms
Platform-Specific Features
iPhone & iPad
- Touch-Optimized Interface: Gesture-based navigation and interaction
- Adaptive Layouts: Interface adjusts to screen size and orientation
- iOS Integration: Share sheets, shortcuts, and widget support
- Apple Pencil Support: Enhanced text input on iPad
Mac
- Desktop Interface: Full menu bar, toolbar, and keyboard shortcuts
- Window Management: Resizable windows with proper desktop behavior
- File Integration: Native file browser and Finder integration
- Keyboard Navigation: Full keyboard support for efficient workflow
Apple Vision Pro (visionOS)
- Spatial Interface: Immersive problem-solving environment
- Eye Tracking: Natural interaction through gaze and gestures
- 3D Layouts: Multi-dimensional organization of problem data
- Contextual Placement: Windows positioned in your physical space
User Guide
Understanding the Problem-Solving Framework
The app uses a systematic methodology based on professional troubleshooting practices:
- Problem Statement - Define what’s wrong with what object using professional format
- IS/IS NOT Analysis - Document problem boundaries systematically
- Dimensional Analysis - Investigate WHAT, WHERE, WHEN, EXTENT comprehensively
- Solution Development - Generate solutions through structured analysis (optionally AI-enhanced)
- Validation - Evaluate and refine solutions systematically
Main Interface Overview
Problem Specification Area
The main scrollable area where you:
- Enter your problem statement in professional “Object/Defect” format
- Fill in WHAT, WHERE, WHEN, and EXTENT sections systematically
- Complete IS/IS NOT analysis for each dimension
- View suggested solutions (generated systematically or AI-enhanced)
- See diagnostic questions (to guide further investigation)
Solve Panel
The bottom action area containing:
- Analyze Button - Processes your systematic analysis (with optional AI enhancement)
- Workflow Selector - Choose between different processing modes
- Examples Menu - Access built-in problem examples demonstrating the methodology
- Export/Import - Share or save your structured problem documents
Step-by-Step Workflow
1. Define Your Problem
- Tap in the problem statement field
- Use the format: “What object has what defect”
- Example: “My car does not start on cold mornings”
- Be specific and focus on observable symptoms
2. Complete the Analysis Sections
WHAT Section:
- WHAT IS: List things that have the problem and what’s wrong
- WHAT IS NOT: List similar things that don’t have the problem
WHERE Section:
- WHERE IS: Location where problem occurs, position on the object
- WHERE IS NOT: Places where you’d expect to see the problem but don’t
WHEN Section:
- WHEN IS: When problem first noticed, patterns in timing
- WHEN IS NOT: Times when problem could occur but doesn’t
EXTENT Section:
- EXTENT IS: How many objects affected, severity, trends
- EXTENT IS NOT: How many could be affected but aren’t
3. Choose Your Processing Workflow
The systematic analysis you’ve completed can be processed in different ways:
Manual Analysis:
- Review your structured IS/IS NOT analysis systematically
- Identify patterns and boundaries manually
- Develop solutions based on systematic findings
- Full control over the analytical process
System Prompt Workflow:
- Generates a formatted prompt for use with your own AI tools
- App copies structured analysis to clipboard for external processing
- Maintain full control over AI interaction
- No data sent to external services from the app
Public AI Workflow:
- AI enhancement of your systematic analysis
- Your structured data may be used to improve AI models
- Immediate additional perspectives within the app
- No additional cost
Private AI Workflow (Premium):
- AI enhancement with privacy guarantee
- Your structured data is not used for training
- Requires subscription purchase
- Same immediate enhancement as Public AI
4. Review Suggestions and Continue Analysis
After processing (manual or AI-enhanced), you’ll see:
Suggested Solutions:
- Potential solutions based on your systematic analysis
- Tap to navigate to detailed evaluation
- Accept, reject, or mark as “not sure” based on your assessment
- Accepted solutions appear in main view for further investigation
Diagnostic Questions:
- Follow-up questions for deeper systematic investigation
- Answer questions to refine your understanding within the structured framework
- Questions help validate or eliminate potential causes systematically
5. Evaluate and Refine Systematically
Solution Evaluation:
- Review each suggested solution against your systematic analysis
- Consider feasibility, cost, and likelihood of success based on your IS/IS NOT findings
- Use Accept/Reject/Not Sure buttons to guide further investigation
- Focus on solutions that address root causes identified through structured analysis
Answer Diagnostic Questions:
- Navigate to diagnostic questions section
- Answer each question based on your systematic investigation
- Use the text editor to provide detailed responses within the structured framework
- Questions help eliminate false leads and confirm hypotheses systematically
Using the App Without AI
The systematic methodology provides significant value even without AI enhancement:
Manual Analysis Benefits
- Pure Methodology: Experience the full power of professional troubleshooting frameworks
- Complete Control: Direct all analysis based on your expertise and knowledge
- Privacy First: No data leaves your device or goes to external services
- Educational Value: Learn the systematic approach through hands-on practice
- Professional Development: Build skills used in engineering, manufacturing, and scientific fields
Manual Workflow Process
- Complete Structured Analysis: Fill in all IS/IS NOT dimensions thoroughly
- Pattern Recognition: Look for patterns in your systematic boundary definitions
- Solution Development: Generate solutions based on your structured findings
- Hypothesis Testing: Use diagnostic questioning to validate your theories
- Root Cause Identification: Apply systematic thinking to identify underlying causes
The built-in examples demonstrate how the methodology works independently of AI, showing professional-grade analysis techniques.
Tips & Best Practices
Effective Problem Definition
- Focus on observable, measurable symptoms
- Avoid assumptions about causes
- Use specific, concrete language
- Separate symptoms from root causes
IS/IS NOT Analysis
- Be thorough in documenting boundaries
- Look for patterns in what’s excluded
- Consider similar situations without problems
- Use comparisons to narrow the scope
Working with AI Suggestions
- Treat suggestions as starting points, not final answers
- Validate suggestions against your specific context
- Consider implementation feasibility
- Look for solutions that address root causes
Diagnostic Questions
- Answer questions based on actual investigation
- Be honest about what you don’t know
- Use questions to guide further data collection
- Document your findings for future reference
Troubleshooting
Common Issues
App won’t start:
- Ensure your operating system is up to date (iOS 14+, macOS 11+, visionOS 1+)
- Restart your device
- Reinstall the app if needed
AI analysis fails:
- Check internet connection
- Verify problem specification is complete
- Try different AI workflow
- Contact support if issues persist
Subscription issues:
- Verify purchase in App Store settings
- Restore purchases if needed
- Check subscription status
- Contact Apple Support for billing issues
Performance issues:
- Close other apps to free memory
- Restart the app
- Check available storage space
- On Mac: Check Activity Monitor for resource usage
- On Vision Pro: Ensure adequate processing headroom
- Clear app cache by reinstalling
Getting Better Results
Problem Specification:
- Include more detail in IS/IS NOT sections
- Provide specific examples and timeframes
- Use measurable criteria where possible
- Consider multiple perspectives on the problem
AI Workflow Selection:
- Use System Prompt for sensitive data
- Try Public AI for general problems
- Upgrade to Private AI for business-critical issues
- Experiment with different approaches
Support
Need additional help? Contact us through:
- In-app support system
- GitHub repository issues
- App Store reviews (for general feedback)
- Direct support email (available in app)
Privacy Policy
- System Prompt Mode: No data leaves your device
- Public AI Mode: Data sent to AI providers may be used for training
- Private AI Mode: Data processed but not used for training
- Local Storage: All documents stored locally on your device
- Analytics: Only anonymous usage statistics collected
Documentation last updated: November 25, 2025